Questions? We’ve got answers.

View manuals or сontact our support

The Loccate team is ready to hear from you! Please contact us using the methods below. Before you reach out to our Support team, you can take a tour of Loccate manuals and find answers to the most frequently asked questions in our Help Center.

Support - Get started

Get started

Just got the account and adding your first device? Learn more about the essentials on device setup and Loccate services.

User guide

Looking for best practices? View the online documentation about Loccate features and advanced tools.


API and Plugins

Are you a developer? Learn how to use our powerful, but simple API to integrate with 3rd party apps.
API documentation

Support - Contact us

Contact support

Save time by sending your support request by email and our experts will reply you shortly: [email protected]

For faster support please provide your account ID (or bound email), your device model and describe the situation in details.